Returns & Exchanges

At Giant Tiger, we want you to be completely satisfied with your purchase. If you are not happy with your items, you can return most products within 45 days for a full refund or exchange with a valid receipt.

Return Process

• 1.
  Prepare Your Items

  Ensure your items are in their original condition, unworn, and with all original tags and packaging intact to qualify for a return.

• 2.
  Locate Your Receipt

  Bring your original cash register receipt or your online order confirmation email as proof of purchase for a seamless transaction.

• 3.
  Visit a Store

  Take your items and proof of purchase to the customer service desk at any Giant Tiger location across the country.

• 4.
  Receive Your Refund

  Once processed, your refund will be issued to the original method of payment or provided as a store gift card if you prefer an exchange.